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How to Order

1. I am a new customer, how to finish my order at Orientdeal? 

2. As a member, how to complete the payment for my previous order?

3. I am a businessman for drop shipping, how can I order one or a small quantity samples?
4. How can I place an order?

5. Do you have a telephone number or fax number to take orders? 

6. About Order Delivery Address
7. Can I purchase only one unit?

8. I just want only one item. Is the price very expensive?

9. Do you have minimum order quantity (MOQ)?

10.How many times are your services suspended because of holiday day-off during the year?
11. How to cancel the order?

12. Notes:


1. I am a new customer, how to finish my order at Orientdeal?

When you open the site, you would see the pictures, the introduction and the prices of products directly. If you want to buy. Do as the following :

At first, register a free account at Orientdeal, next, fill in the email address and password then, click the button on the right of the page, then you can log in to choose your favorites.

Second, please select the products which you are interested in, you can input the quantity of the products, deliver address, and register the way of transportation and the method of payment directly.

At last, after you complete your payment, we will confirm your payment information and send an e-mail in two days to affirm your order information if your order is correct. Then we will deliver your goods as quickly as we can.

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2. As a member, how to complete the payment for my previous order?

First, Please visit www.orientdeal.com and log in. Second, please click "my orders" and find out the order you want to pay.

Then, you can modify the information of the order and complete the payment according to the instruction.

Last, in following two days, we will confirm the information of your order by Email in order  that we can send the product to you on time.

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3. I am a businessman for drop shipping, how can I order one or a small quantity samples?

You can buy one or few samples as a trial order before you plan to do a great quantity wholesale business.

First you need to register, and then order products you want. You can complete the payment by paypal or western union which is convenient for you.

If you have special request, please contact us service@orientdeal.com we will offer you one or a few samples.

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4. How can I place an order?

Please Login into orientdeal when you place orders. Anyone can register on orientdeal and start ordering right away.

Please don't attempt to place orders by email, fax, or phone unless we have already discussed this with you.

If you need a price quote, simply log in and view the wholesale prices. The prices you see are the exact products prices.

You will see the total price including shipping costs before you confirm your order. You can cancel or make changes at any time during the checkout steps.

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5. Do you have a telephone number or fax number to take orders?

We do not take telephone or fax orders. All inquiries should be sent to service@orientdeal.com, and all orders are placed directly online through our easy-to-use online store.

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6. About Order Delivery Address

The full address entering the shipping address on Orientdeal will be the address which is used to deliver the order. So please make sure it is complete and correct format.

If you do not modify the address after you completed the order. We will regard your registered address as the delivery address.

After we received the payment, we will send an email to confirm all the information of your order such us the affirmance of payment, address, declared price etc.

Please confirm and reply us in following 2 days. We are not responsible for the wrong delivery information in the order you made.

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7. Can I purchase only one unit?

Yes, you can. It means you can buy one or few products from us. We also provide the inspection, delivery and the warranty for all the products.

Also, we do wholesale business for large quantity. But before this large order, please make a trial order to check!

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8. I just want only one item. Is the price very expensive?

You can enjoy the wholesale price from Orientdeal directly, even only the order of one item .

Also we do drop-shipping. You can place order for your clients in Orientdeal. To get more information about the drop-shipping, please check Shipping & Delivery.

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9. Do you have minimum order quantity (MOQ)?

Yes, the MOQ is 10pcs. it will be clearly stated in the product detail. You can, however, still purchase samples for evaluation before making your actual big orders. Please feel free to contact us for evaluation samples.

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10. How many times are your services suspended because of holiday day-off during the year?

Yes, we observe all major holidays. During these days, we will post a notice on our main page informing customers of that. Basically when the post office is off, we are unable to ship the orders out. You can place orders and these will be processed on the first business day after the holiday.

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11. How to cancel the order?

There is no need to contact Orientdeal to cancel orders which have not been paid for. These orders will expire automatically after a certain period. Orientdeal permits checking out orders using the online shopping cart as a system for customers to generate preformed invoices for themselves and to keep records of prospective purchases. Only orders that have actually been paid for are activated to entered the order checking / processing system.

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12. Notes:

We are not responsible for the order without payment, for the order problems are caused by accidental factors, so we will deal with the order according to non-payment. Meanwhile, we will discuss with the customer rapidly to solve the problem.

If the order can not achieve caused by the products exchange etc in Orientdeal, we will hand back the payment or offer other product of the same value.

If the order problem caused by the web objection, we are only responsible for explaining and mediating, not reasonable for compensating for the direct losses. We will dispatch with your actual payment and freight.

Please offer the declared price and other information you want when you place the order, if you don't have special request, we suggest your declared price 60% according to the amount of the product. Orientdeal is not responsible for the tax and other problems occuring suddenly.

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